A Message from Natalie…
My career began almost 30 years ago as a qualified social worker supporting families & communities through social justice advocacy work, and research. From there I developed a passion for quality assurance within the health, social care, and the voluntary sector.
Then, I became a family therapist.
I became a Family Mediator because I am forever passionate about supporting families through their most challenging moments & crisis. Supporting families to make healthy, realistic, and sustainable plans is what I do best. My goal with Well Hope Family Mediation is to provide the best possible outcomes for children, families, and communities by combining family mediation with therapeutic and social support services.
Natalie Vandal – Director & Mediator, Well Hope Family Mediation Services

Our Commitment
- We welcome you regardless of your ability, gender, class, race, ethnicity, sexuality or religion.
- We work with your family creatively and resourcefully to accommodate your emotional, functional, and technical abilities.
- We understand how real families live, but you know your family best. We won’t judge or take sides.
- We have solid expertise managing high stress, high conflict situations because we’ve been working with children & families for a long time. Our goal is to develop your confidence and communication skills to get you the best family mediation proposals.
- We follow the highest practice standards set by the Family Mediation Council (FMC) and receives support and guidance through the Family Mediators Association (FMA). We’re registered family mediators through the FMC and FMA. We’re also fully registered with Social Work England (SWE) and the British Association of Social Workers (BASW).

Family Mediation
Family Mediation helps separated or divorcing partners decide what to do about their children & finances. During Family Mediation, former partners are supported to make important decisions about their futures.

Pet Mediation
Pet Mediation helps separated or divorcing partners decide what to do about their pets. We’re animal lovers too. During Pet Mediation, former partner are supported to make detailed plans about the future needs of pets.

Resource Counselling
Well Hope offers an integrative resource and skills-based counselling service to help you better succeed at Family Mediation and cope better with your separation and divorce.
In the UK, safeguarding is everyone’s responsibility. If you, someone you know, or a child are in immediate danger, dial 999 NOW to receive urgent help.
If you or someone you know feels suicidal or are struggling to cope and would like to talk to someone, contact Samaritans for free on 116 123. Alternatively, please go to your GP, or your local A&E.
Domestic Violence can happen to anyone. Domestic violence is a pattern of behaviour on the part of an abuser to control their partner. It can happen at any point of a relationship, including after you have split up. If you need help with domestic violence, contact the 24-hour National Domestic Abuse Helpline on 0808 2000 247.
If you have concerns about a child, contact your local authority children’s services at any time of the day, the police or contact the NSPCC Helpline via this link: https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/report
If you are a child and you need help, please contact Childline on 0800 111.




